2021年预测:边缘计算迎来拐点
2020年爆发的新冠疫情并没有带来新的收入来源或商业发展,但它肯定加速了现有技术趋势的发展。其中最为引人注目的技术就要数边缘计算了。但边缘计算的市场却很复杂,点击“阅读更多”了解我们对边缘计算市场2021年的预测。
View Article2021年预测:财富管理公司将拥抱数字化,蓬勃发展
我们因新冠疫情而铭记2020年,以及铭记它是如何永久性地改变客户寻求财富管理建议的方式,以及投资管理顾问给出建议的方式。在新冠疫情后的一年里,我们的财富管理会有怎样的趋势,点击“阅读更多”了解具体细节。
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