March 2021 Research Recap — Cloud And Tech Operations
Each month, the infrastructure and operations (I&O) team writes incredible research. As a research director, I get to not only see the final outcome but all of the work and client insights that...
View ArticleWhy Your Brand Needs More Of Your Attention
Brand is a primary purchase-decision driver, yet it often takes a backseat in terms of investment. At this year's B2B Summit North America, learn how to better manage this critical asset.
View ArticleSales Operations As Switzerland: How Sales Leaders Can Avoid The Politics Of...
Territory design and the subsequent application and management of those plans is fraught with opportunities for distortion by human intervention. In her latest blog post, Anne Slough discusses the...
View ArticleNavigating The Struggles Of Data Deletion And Secure Data Disposal
How long does your organization retain customer, employee, and sensitive corporate data, and how do you go about disposing of it? In the absence of explicit regulatory mandates, when and how to delete...
View ArticleSAP’s Newly Independent Financial Services Entity Could Bring Lots Of...
Today, SAP announced a strategic shift: Its financial services entity will become a separate firm. German investment company Dediq and SAP will form a separate financial services firm, which will be...
View ArticleCore Web Vitals: What It Is, Why Google Is Doing It, And What It Means
SEO Hasn’t Put User Experience (UX) First SEO has gone through lots of changes over the years — from link farms to keyword stuffing. The customer has not always been at the heart of the SEO process....
View ArticleGRC Platforms: What You Need To Know Before You Buy
Businesses always need to adapt their operations to changing circumstances, and the pandemic has only exacerbated the need to rethink risk management strategies. COVID-19 has simultaneously highlighted...
View ArticleIs Your IT Operating Model A Speed Bump In Waiting?
Learn the key design principles to making your IT operating models more adaptive.
View ArticleFuture Fit Technology Strategy — Learning From Amazon
The Future Fit Challenge Applies Today, Not Just Tomorrow CIOs and technology leaders have a core objective to develop and improve the technology foundations and innovation their firms need to win,...
View ArticleMicrosoft’s Acquisition Of Nuance Signals A Trend Of Industry-Specific...
Interest rates are low. The Fed is dovish. Strong balance sheets exist across the titans of tech. What does it all mean? Well, you are seeing the open salvos in an arms race in industry-focused tech as...
View ArticleTackle Five Challenges Of Tech Experience Improvement
With vaccine rollouts continuing en masse in many countries, companies are starting to get greater clarity on their return-to-work strategy. Forrester’s research has been clear on the return to work:...
View ArticleForecasting In Uncertainty: Despite The Pandemic, US Tech Jobs Grew In 2020,...
The US Bureau of Labor Statistics (BLS) released its 2020 occupational employment survey (OES) on March 31. We use this data for our estimates and forecast of US business and government spending on...
View ArticleThe Rising Bar For Retailer Mobile App Experiences — Are You Ready?
Use best-in-class examples to prioritize your retail mobile app development.
View ArticleThree Seismic Shifts In Buying Behavior From Forrester’s 2021 B2B Buying Survey
Forrester’s 2021 B2B Buying Survey, with more than 950 respondents from around the world, reveals significant changes in buying behavior.
View ArticleMicrosoft Doubles Down On Healthcare And Conversational AI With $19.7B...
Earlier this week, Microsoft announced its intent to acquire Nuance for $19.7 billion in its second-largest acquisition after LinkedIn. For the past 15 years, Nuance has been the largest independent...
View ArticleCulture Is Critical To Your Customer Obsession Strategy
Tired of hearing the phrase “Culture eats strategy for breakfast”? As more CEOs put customer obsession at the heart of their corporate strategy, the mantra bears repeating — because customer-obsessed...
View ArticleClairvoyance Should Not Be Required For Revenue Planning
Marketing, sales, and customer engagement leaders need a structured, facts-based approach to achieving revenue and growth goals. Learn what that requires.
View ArticleDell Divests VMware: Investors Cheer While Customers Yawn
When Dell Technologies completed its acquisition of EMC in 2016, it gained a sweetheart of an asset: VMware. More precisely, it gained 80% of VMware, making the software dynamo a mostly autonomous...
View Article了解最新自然语言处理（NLP）用例，助力企业构建规模化项目
近几年，随着人工智能算法的不断突破，自然语言处理（NLP）技术也有了突飞猛进的发展。它很快从一个研究性课题发展成为了全球企业都可应用的成熟技术。知识图谱、智能文档提取以及基于AI的文本分析能力使得NLP技术在各个垂直领域和业务流程中有了更好的应用。点击“阅读更多”了解具体细节。
View ArticleBrands: Gauge The Size Of Your Digital Commerce Prize
All brands need to be selling to and engaging with consumers online. The experiences of the 2020 pandemic have only accelerated consumers’ shift to digital touchpoints. When it comes to brands’ digital...
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